This section explains: how we use the information we collect about you; what information we send to you; how you can instruct us if you wish to limit the use of that information; our gathering techniques; and the procedures we have in place to safeguard your privacy.
- What information do we collect and how do we use it:
When you register with our site, we need to know your name, email address, street address and postcode, telephone number and optionally your fax number. We gather this information to allow us to process your orders, open an account for you and to facilitate our procedures. The information is then used by us to improve the effectiveness of our services, and to increase the speed with which orders are processed. We may also use aggregate information and statistics for the purposes of monitoring how our web site is used in order to help us improve our service. We may provide such aggregate information to third parties. These statistics will not however include information that can be used to identify individuals. We will be careful not to provide any information about you to third parties, unless you have given us your express permission to do so.
- The information we send to you:
In order to improve our service to you, and help you get the most out of our site, we would like to provide you from time to time with helpful information. This may include related information from third parties, information about new features or special services and products that we believe will be of interest to you. If you would rather not receive this kind of email from us, please check the box ‘Remove me from your email list’ when you key in your personal details when placing an order.
- How we use ‘Cookies’ and other information gathering techniques:
‘Cookies’ are small pieces of information that are stored on the web browser of your computer. By using cookies, web sites can track visitors, store their passwords, and provide you with customised content. We may store cookies on your computer in order to better serve you on subsequent visits to the site. Most web browsers automatically accept cookies but you can usually change your settings to prevent this. At present, our web site does not rely on cookies being stored on your computer. However, as new tracking technologies become available, Elephant Publishing Ltd reserves the right to make use of them.
- How we protect your information:
We have put in place various security procedures to safeguard personal information, including data encryption and software keys, to ensure that your data at Elephant Publishing Ltd is secure. Firewalls are used to block unauthorised access to our servers. The actual servers are securely located and are accessible by authorised personnel only.
- Your consent:
- Updating your details:
If any information you have provided us with changes, for example, if you alter your email address, residential address, or if you wish to cancel your registration, please let us know by sending an email to: firstname.lastname@example.org
- Contacting us:
We welcome your views about our web site. If you would like to contact us with any queries or comments, please send an email to: email@example.com